If you are not satisfied with your purchase, or it is damaged in transit, you must notify us within fourteen (14) working days of receiving your goods.
You can do this by phone (07494878382) with details of your complaint
or you can email firstname.lastname@example.org With ‘Complaint’ as the title, or you may complete the returns form, available as a downloadable here, After you have completed it
Goods must be returned at your own cost with any delivery note that originally arrived with the item
Please return to:
RETURNS, 2-6 Bentley Rd Liverpool L8 0SZ
Nothing in these conditions affects your statutory rights as a consumer.